-Do I need to register before placing an order?
You can place the order anonymously or register to be our membership to get latest promotion.
-How do I register?
Click “Log in” at the right top corner and create an account. You can register with Facebook, Google+, or your email account.
-How to choose an appropriate size
Please check the detailed measurements listed under product descriptions. Sizes of different items vary.
-What is free size ?
It means there is only one size available for the item. Generally a Medium size fits the majority of customers. It is suggested to check the product details to see the detailed measurements.
Shipping & Handling
-What countries do you ship to?
Now we can ship orders worldwide.
-Does RosyMerry ship to multiple addresses?
We are only able to deliver to one address per order. We suggest that you place a separate order for each destination.
-What delivery companies do you use?
DHL,UPS, USPS, Postal Mail, etc
-How much is the shipping fees?
It depends on weight and distance. The exact fees can be seen when choosing the shipping method.
-Does UPS/DHL require a signature on delivery?
DHL requires signature of receiver, while UPS usually drops package at your yard/front door/porch when your are not home to receive the package.
-What is the delivery time?
Please visit https://rosymerry.com/pages/delivery for details
Return & Exchange
Please visit https://rosymerry.com/pages/return-policy for details
If you need any help, you are welcomed to contact email@example.com